About Us | Shackleton's Way
About Us

Difficulties are just things to overcome, after all.

— Ernest Shackleton

Inspiration

We don't see difficulty as an obstacle

We see it as the moment our experience, commitment, creativity and ability to respond actually matter. It is precisely when conditions change — weather, schedules, logistics — that the value of an experienced operational partner becomes clear.

That mindset, more than any single service, is what the group has carried since it began operating from the far south of Chile: prepare thoroughly, respond quickly, and treat every difficulty as a chance to prove the operation can hold.

Who We Are

Shackleton Group

An organization specialized in integrated maritime, air and Antarctic logistics from the southern tip of the Americas.

01Shackleton's Way Ship Agent — Ship Agent
02Amundsen Ship Chandler — Ship Chandler
03Just Crew — Crew Handling
04Fast Cargo — Cargo, Customs & Last Mile
05Only Charter — Ship Chartering
Purpose, Vision & Mission

What we aspire to be

Purpose

To make complex operations possible in some of the most challenging places on Earth, giving our clients peace of mind, confidence and integrated solutions.

Vision

To be the most trusted and respected maritime, air and Antarctic logistics organization at the southern end of the world — recognized for the excellence of our service, the quality of our relationships and our ability to solve complex challenges, while always preserving a culture that values people and quality of life.

Mission

To design, coordinate and execute integrated logistics solutions for maritime, air and Antarctic operations, providing our clients with close, flexible and outstanding service that allows them to carry out their projects safely, efficiently and with complete confidence.

"We don't aspire to be the largest company in our industry. We aspire to be the one our clients think of first when the operation cannot fail."

Values

Seven values, carried into every operation

Service Excellence

The client's experience comes before business volume.

We Keep Our Word

Trust is our most important asset.

Explorer Spirit

We face challenges with courage, creativity and determination.

Agility & Solutions

We respond quickly and with a sense of urgency.

Care for People

We value our clients, our team, our suppliers and our strategic partners.

Teamwork

Great challenges are overcome together.

Balance

We believe a great company can be built without sacrificing the quality of life of the people who make it.

Strategic Objectives

Where the group is heading

01
Be the reference for expedition vessels and Antarctic logisticsConsolidate our leadership in operations linked to Antarctica and remote territories.Operating from Punta Arenas and Puerto Williams, the two main gateways to Antarctica.
02
Deepen client relationshipsBuild long-term partnerships based on trust and exceptional service.A direct contact for every client, season after season.
03
Strengthen the specialized companiesDrive the coordinated growth of Shackleton's Way, Amundsen, Just Crew, Fast Cargo and Only Charter.Five specialized companies, one coordinated operation.
04
Develop our teamCreate opportunities for professional growth, learning and wellbeing for our people.More than 60 people in season, led by a team with more than 25 years in the maritime and Antarctic industry.
05
Improve continuouslyConstantly seek more efficient, safer and more sustainable ways to operate.Working toward ISO 9001:2015 with DNV and ASC/MSC Chain of Custody with Control Union.
06
Grow with PurposeExpand only when we can maintain our standards of excellence and our culture.Own offices and staff from Valparaíso to Antarctica, with trusted partners in the northern ports.
History

From founding to today

2016

The beginning.

2016

The consulates.

2019

Amundsen Ship Chandler.

2021

The agency.

2023

The southernmost office.

2023

IAATO membership.

2024

Official representation in Chile.

2025

The group takes shape.

Today

More than 60 people in season.

Honorary Consulates

Norway & Finland

Milenko Buljan, founder of the group, has served as Honorary Consul of Norway and Finland since 2016. Both consulates operate from our headquarters in Punta Arenas, offering Norwegian and Finnish citizens, vessels and expeditions a direct point of contact at the gateway to Antarctica.

Certifications

Verified standards, not marketing claims

IAATO

Member of the International Association of Antarctica Tour Operators since 2023, committed to safe and environmentally responsible operations in Antarctica.

Current
APAL

Antarctic Punta Arenas Logistics.

Current
ISO 9001:2015

Quality management system certification with DNV.

In progress
ASC/MSC Chain of Custody

Certified seafood supply chain for Amundsen Ship Chandler, with Control Union.

In progress
Legacy & Promise

"We make decisions that allow our companies to be better in ten years than they are today."

"We don't seek to be the largest. We seek to be the ones our clients trust when the operation cannot fail."